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24x7 Round-the-Clock monitoring checks your critical systems every five or fifteen minutes at your option.

Whenever it discovers a problem, it sends an email or SMS alert showing the exact nature of the problem directly to us. And it updates our WallChart, a large screen in our office that shows the exact status of all our Clients. We’ll see the true nature of the problem – rather than having to depend on your best guess.

That means we can fix it faster – and radically boost your overall uptime.

For more information, or to find out how E-mpower can help you and your business, please call us on 01444 250404

Every five minutes, our 24x7 Monitoring will…

►Check that your server is up and running.

►Check that you can connect to the internet.

►Check any or all of your Windows Services, vital components of your server’s operating system. Services provide, well, vital services that allow you to logon to your network, access the internet, even print your work.

►Ping various network devices or remote offices that you need to do your work.

►Check TCP ports on your network, on other networks or at your ISP. If any of these ports are failing to respond, you may be unable to connect and do your job.

►Check disk space to ensure it’s below a set threshold.

►Check RAID devices to ensure that all disks are functioning correctly and data is safe.

►Check your website to ensure it’s up and running and serving your customers.

►Check other devices using SNMP.

If there’s a problem, we’ll be alerted instantly so we can take specific action to resolve the issue – almost always before you know you have one.

E-mpower IT 24x7 Round-the-Clock Monitoring turns conventional IT support on its head. Rather than wait for you to notice that a system has failed – often involving time-consuming ‘systems fiddling’ on your part – our 24x7 monitoring will alert us to problems at your sites.

We’ll almost always know about a systems issue before you do, so we can fix it fast and minimize your business disruption.

►Specific, informative alerts show us the exact nature of the problem. We can fix it faster.

►Problems are almost always highlighted to us before you even know you have one. Uptime is maximized.

►Alerts are routed to the right technician. He can fix it faster – and do it right the first time.

►Alerts for mission-critical systems can be set by SMS day or night.

For more information, or to find out how E-mpower can help you and your business, please call us on 01444 250404

Your systems are your systems and we think you should be able to see the exact status of your computing resources – and how well we’re doing our job – at any time of the day or night.

A Client Portal is an easy way to view your IT network and its current status. You’ll be able to login to your personalized website – even on your mobile phone – and see the issues that we’re working on at that time.

You’ll see:

►whether your antivirus is up-to-date

►whether your backup has completed successfully

►if your website is up or down

►overall system health

Sound good? - Call us on 01444 250404 to find out more.

E-mpower IT Reports provide you with a range of ways to keep you informed. From Daily Health Check reports that advise you of the condition of your systems each morning, to Weekly Health Reports that provide a one-page, once-per-week health analysis, to comprehensive Monthly Client Reports that show trends and highlight issues on a wide range of systems, you’ll be able to choose the way you’d like to be kept informed

24x7 Round-the-Clock Monitoring takes just minutes to set-up, doesn’t require any system reboots and can be protecting your business from downtime today.

Contact our Support team on 01444 250404 to find out more.